Shipping Policy

Shipping Policy

Disclaimer of Delivery Liability:

All delivery services are contingent upon availability, including stock availability. Delivery dates are provided as non-guaranteed estimates, reflecting our estimated working days required for order delivery. Mommies & Babies Wholesale disclaims any responsibility and does not offer compensation for losses arising from late or delayed deliveries.

Processing Time:

Orders placed on Mommies and Babies Wholesale are processed within 1 business day after payment confirmation. Please note that processing times might be extended during busy periods.

Shipping Costs:

Various, depending on the location (will calculate at checkout).

Order Tracking:

Once your order has been shipped, you'll receive an email containing your tracking information. This allows you to monitor the progress of your package until it arrives at your designated location. Throughout the designated delivery timeframe, you can expect to receive direct communication from the courier.

Order Changes and Cancellations:

Should you need to modify your order or cancel it, please get in touch with our customer support team as soon as possible. Keep in mind that once an order has been processed and shipped, adjustments may be limited.

Lost or Damaged Packages:

While we take utmost care in packaging your items securely, rare instances of damage during transit might occur. If your package arrives damaged or fails to reach you, kindly notify us, and we will work to address the situation.

Contact Us:

For any inquiries regarding our shipping policy or assistance with your order, feel free to reach out to our dedicated customer support team at


We will provide timely updates regarding the status of your order's delivery. Our carrier will send you a notification via text or email on the scheduled delivery day, ensuring you are aware of when to expect your order. In the event you are unavailable to accept the delivery, rest assured that our carrier will leave a notification card or send an email/text to inform you of their attempted delivery. Alternatively, the carrier may arrange delivery to a neighbouring address or designate a secure location on your property.

Please be aware that all delivery services are contingent upon availability, including stock availability. During peak promotional periods or adverse weather conditions, delays in delivery may occur, potentially extending the delivery timeframe beyond our standard published windows. We will continue to provide you with updates on the status of your order to keep you informed.